Provisioning & identity bridging
Users, numbers and policies kept in lockstep across every platform. Blueprints, approval and audit — built in.
- Pulse
- Blueprints
- Connectors
- Audit log
The modern middleware for business voice.
CallerConnect is the epicenter of your voice stack — sitting between your providers and the platforms your team already uses. Built for MSPs, carriers and enterprise IT, hosted in the EU.
Users
Platforms
Entra ID
Googlesoon
New hire detected
Detect
User record
Martin · Amsterdam
Joined Sales group
Sales blueprint applied
Enrich
Enriched profile
- Number · +31 20 555 1234
- License · Teams Phone
- Sales queue · joined
- Channel · #sales-nl
Live in minutes
Deliver
Pushed to platforms
- Teams · synced
- Calls routed to Teams
- Onboarding mail sent
- Audit logged
Microsoft Teams
PBX / SBC
Webhooks & CRM
Two layers, one platform
We add value on every layer of your voice stack.
We bridge on the application layer and on the voice layer. Two places to plug in. One platform to manage them both.
Call bridging & real-time features
We sit in the media path so your whole stack gains new tricks — without replacing what works.
- Recording
- AI breakouts
- Summary
- Sentiment
Core pillars
The core pillars of the platform.
Everything in CallerConnect rests on these four pillars — they're what makes large-scale voice and identity work feel calm.
Identity store syncing
Keep users, groups and roles aligned across every connected system.
Zero-touch deployment
Provision new hires automatically with the right services, numbers and permissions.
Performance insights
Spot usage trends, service gaps and operational issues before they become tickets.
Compliancy & audit logging
Track every change with a complete record for internal review and external audits.
Two products. One platform.
Pulse runs the back office. Phone runs the call.
Most voice problems are really two problems wearing a trench coat: getting people set up, and getting people on the line. We split the work into two products so each one does its job well.
Application layer
Voice layer
Pulse · Core
Entra ID
Googlesoon
SIP carriers
PBX
Pulse · Core
Coming soon
Breakouts
- AI
- Summary
- Transcription
- ElevenLabs
- Sainer
Connectors
- Webhooks
- REST API
- CRM
- Ticketing
Services
- MS Teams
- Zoomsoon
- Webexsoon
-
Phone
Our product built on the same platform
Voice systems
- SBC
Pulse
Provisioning for voice & applications
The control plane for admins and operators. Connect your identity store, define blueprints, and keep every change auditable.
- Identity store sync & blueprints
- Microsoft Teams & Entra ID provisioning
- SIP trunk & number management
- Full audit trail & developer API
Phone
A Teams-native phone, no Teams Phone licence
Installed as a Microsoft Teams app. Users get PSTN calling, contacts and diagnostics — you keep the M365 + Teams licences you already have.
- No Teams Phone Standard · Calling Plan · Operator Connect
- PSTN via Azure Communication Services
- Pop-out dialer & desktop companion
- Shared contacts & call diagnostics
Trusted worldwide
Built for MSPs, carriers and integrators.
520+
Corporate clients
99.98%
Platform uptime
70–80%
Average time savings
2016+
Going strong since