CallerConnect sits between your telephony providers and the identity platforms you already run. Built for MSPs, carriers and integrators. Hosted in the EU.
Pulse · Core
Identity and provisioning live on the application layer. The live call lives on the voice layer. We sit on both, so you run them as one platform instead of stitching two together.
Pulse sits between your identity stores and your voice apps, so a single persona-driven change provisions a user everywhere instead of ten. Blueprints automate the work, connectors push it out to your external systems, and Pulse logs every step.
We sit in the media path, so the whole stack gets new tricks without you ripping out what already works. AI features drop into your existing telephony and wire straight into the voice apps you already run, Microsoft Teams included.
Everything in CallerConnect rests on these four pillars. They're what makes the voice and identity work feel calm.
Keep users, groups and roles aligned across every connected system.
Provision new hires automatically with the right services, numbers and permissions.
Spot usage trends, service gaps and operational issues before they become tickets.
Track every change with a complete record for internal review and external audits.
Most voice problems are really two problems wearing a trench coat: getting people set up, and getting people on the line. We split the work into two products so each one does its job well.
The control plane for admins and operators. Connect your identity store, define blueprints, and keep every change auditable.
Installed as a Microsoft Teams app. Users get PSTN calling and contacts, you keep the M365 and Teams licenses you already have.
30-minute tailored demo. No slides, we run on your scenario, your setup, your tenant, your carrier.