No Microsoft phone licences
Skip Teams Phone Standard, Calling Plans and Operator Connect. Phone routes PSTN through Azure Communication Services via our app.
Phone
A Teams-native phone. Free of licenses.
A full dialer your team installs once and uses everywhere they already work. Make and receive PSTN calls, run conferences, transfer, hold, search the directory, pop out the window, and pick up from desktop notifications, all without leaving Teams. Pay only for the minutes you use, no per-seat add-ons, no separate calling app.
Features
Enterprise features, consumer-simplicity
Lives inside Microsoft Teams
A personal Teams tab installed from the app catalog. No extra client, no re-training — users already know where it lives.
PSTN inbound & outbound
Make and receive calls worldwide on real phone numbers. Backed by Azure Communication Services.
Pop-out dialer & desktop companion
Float the dialer over anything, or get native OS call notifications on Windows and macOS.
Call diagnostics
Every call gets a readable event timeline — routing, participants, costs — visibility Teams Phone doesn't give you.
Governance, built-in
Shared-contacts roles, Azure AD membership modes, white-label per customer — set the rules, Phone enforces them.
Built into Teams
An actual Microsoft Teams app. Not a side-install.
Phone ships as a Microsoft Teams personal tab, installed from the Teams app catalog (or sideloaded for regulated tenants). Your users see it right alongside Chat, Calendar and their other Teams apps — no separate client, no re-training.
It runs in Teams on desktop, web and mobile — any client you already have. White-label per customer with your logo, tab name and footer. Pop the dialer out of the tab, or install the lightweight desktop companion for native OS call notifications.
Contacts
Personal, shared, and Microsoft 365 — in one view.
Your team sees their own contacts, the organization's shared directory and Microsoft 365 contacts from a single tab. Favorites, search and click-to-call are where you'd expect them.
Admins decide who can create, edit and delete shared contacts — and who from the Azure AD tenant can join the organization in the first place.
Administration
Governance that fits the real world.
Two things admins always want: control over who can change shared data, and control over who can sign in at all. Phone gives you both, cleanly.
- Shared Contacts Management — admins only, admins & contact admins, or all users
- Membership Access Mode — full, filtered (by domain or group) or restricted (pre-approved only)
- User roles, phone number inventory and settings in one place
- White-label per customer — logo, colors, naming
See what a Teams-native phone without Microsoft licences looks like.
30-minute pilot on your own tenant. Your users install a Teams app, make real PSTN calls — you keep your existing licences. No procurement, no migration.
The licence math
Skip the stack of Microsoft phone licences.
Phone makes and receives PSTN calls on its own, using Azure Communication Services. Your users only need the Teams licence they already have.
Stack of Microsoft licences
- M365 + Teams licence
- + Teams Phone Standard (€€ / user / month)
- + Calling Plan (€€ / user / month)
- + Operator Connect or Direct Routing
- + IT time for policy assignment & porting
Just what you already pay.
- M365 + Teams licence (what you already pay)
- + CallerConnect Phone app (usage-based, per minute)
- + No Teams Phone Standard needed
- + No Calling Plan needed
- + No Operator Connect / Direct Routing needed